Terms & Conditions

Your privacy and safety are important to us.  This Privacy & Safety Policy explains how Rosie & Joy collects, uses, and protects your information when you visit or use www.roseieandjoy.co.uk

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1.  Information We Collect

We may collect the following types of information:

a.  Personal Information

• Name

• Email address

• Phone number

• Billing or shipping details (if applicable)

• Any information you submit via forms, sign-ups, checkout pages​

b.  Non-Personal Information​

• Browser type

• Device information

• Pages visited

• Time spent on the website

• General usage data collected through cookies or analytical tools

2.  How we use your Information​

We use your information to :

• Provide and improve our services

• Respond to inquiries or customer support requests

• Process payments or orders 

• Send updates, newsletters, or promotional content (only if you opt in)

• Improve website functionality and user experience

• Ensure site security and prevent fraudulent activity

3.  How We Store & Protect Your Information​

We take reasonable steps to protect your information, including :

• Secure servers

• Encrypted payment processing (handled by trusted third party providers)

• Limited access to personal information

• Regular monitoring for security vulnerabilities

However, no online method is 100 per cent secure, so we cannot guarantee absolute protection.​

4.  Cookies & Tracking Technologies

Our site may use cookies, pixels or similar tools to :

• Improve site performance

• Analyze traffic

• Personalise user experience

• Provide relevant ads (if enabled)

You can disable cookies through your browser settings at any time​

5.  Sharing Your Information

We do not sell your personal information.

​We may share information only with :

• Payment processors

• Shipping or delivery services

• Email marketing platforms

• Website hosting or analytics providers

These services only receive the data necessary to perform their functions.​

6.  Your Rights

Depending on your location, you may have the right to :

• Access the personal data we hold

• Request corrections

• Request deletion

• Opt out of marketing emails

• Disable cookies

To make a request contact us at info@rosieandjoy.co.uk

7.  Children's Privacy

Our website is not intended for children under 13.  We do not knowingly collect information from children.

8.  External Links

Our website may contain links to third party websites.  We are not responsible for the policies or content of those sites.

9.  Changes to This Policy

We may update this Policy occasionally.  Any changes will be posted on this page with an updated date.

10.  Contact Us

For questions about this Privacy & Safety Policy contact us at info@rosieandjoy.co.uk

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